UK Performance Marketing Agency for Service Businesses

The Client Acquisition System for UK Service Businesses.

We build and run it for you, so your time goes on serious buyers and the work you do best.

Watch how the system works

1,000+Video ads created
22.51xReturn on ad spend
£77.75Cost per booked appointment

The Problem

Most service businesses can't see what's costing them clients.

Pipeline. Content. Enquiries. Spend.

Four things every service business lives or dies on, and most can't name which one is holding them back right now. Until you can see the problem clearly, every marketing decision is a guess.

01

Pipeline

Pipeline Without Predictability

Referrals arrive when they arrive. You can't turn them on when things go quiet.

02

Content

Content Without Conversion

Views don't pay wages when there's no line between what you post and who buys.

03

Enquiries

Enquiries Without a System

Someone else responded in five minutes. You called them back that afternoon.

04

Spend

Spend Without Visibility

Good months, bad months, no clear way to know what's actually driving either.

If any of that sounds familiar, this is exactly what we built our system to fix.

Book a Free Strategy Call

The Process

How It Works

We handle everything, from video production and ad strategy to AI-powered follow-up and live reporting, so you stay focused on closing the appointments that land in your calendar.

Step 1

Creating Video Ads

We script, film and edit video ads for your business. Each one opens with a hook that gets attention in the first few seconds, explains your offer and builds trust, even with a cold audience.

Step 2

Meta Advertising

We run your ads on Meta, across Facebook and Instagram. Only Meta, so we know the platform inside out. Your videos reach the people most likely to enquire, and your budget goes on audiences with real intent.

Step 3

AI Appointment Setter

New enquiries get a text within moments. The AI asks how serious they are and books the good ones straight into your calendar. You only speak to serious buyers, and no enquiry goes cold waiting for a callback.

Step 4

Analytics You Can See

We analyse everything for you. You can see it too, in your own portal: live spend, results and video performance, so you always know what is working.

Qualified appointments in your calendar

The AI Appointment Setter

Every enquiry gets a reply straight away.

Answered, qualified, and booked. You just show up.

When someone responds to your ad, the AI texts them within moments, asks the questions you would ask and books them into a free slot in your calendar. It never gets busy and it follows up every time.

  • SMS, where people actually reply
  • Qualifies how serious they are before it books
  • Works evenings and weekends, around the clock
  • You never touch the conversation
Book a Free Strategy Call

Illustrative example. Tone, questions and qualifying criteria are set up for your business.

Your Client Portal

See every pound and every enquiry in your own portal.

We create the videos, run the ads and help you convert them into sales. Then we give you a fully custom portal, so you can log in and see your real numbers, live, whenever you want.

  • How much you are spendingAd spend by week, always current.
  • What each lead costs youCost per lead, per booked appointment and per customer.
  • Your customer acquisition costWhat it costs to win a client, and the return on your spend.
  • How your videos are performingEngagement, and whether the response to each video is positive.
See Your Own Numbers

Example data for illustration. Your portal shows your own live figures.

Interactive Calculator

Calculate your potential results.

See what a Meta ad campaign could return for your business. Change any figure to match your own numbers.

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£5,000
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Enquiries
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Booked appointments
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Expected clients
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Projected revenue
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Est. return on ad spend
Talk Through Your Numbers on a Free Call

These are estimated results only. Actual results vary per business and are not guaranteed.

Who We Work With

Built for UK service businesses that close deals through appointments

If your business generates revenue through consultations, quotes, or booked calls, this system is built for you.

Trades & Home Improvement

Roofers, builders, loft conversion specialists, electricians, plumbers and renovation companies looking to fill their diaries consistently.

Solar & Renewables

Solar panel installers and renewable energy companies that need a consistent flow of qualified homeowner and commercial appointments.

Aesthetic & Dental Clinics

Private clinics and cosmetic practitioners that want a steady flow of booked consultations every month.

Health & Clinical

Eye clinics, physiotherapists and healthcare practices that grow through booked assessments and consultations.

Not the right fit? If you sell low-ticket products at volume, run an e-commerce store or are looking for the cheapest option, we're probably not for you, and we'll say so on the call.

See Our Work

Real businesses. Real results.
In their own words.

A sample of the video ads and content we produce for clients. Made to get results.

★★★★★
“We've made many costly mistakes working with other agencies. My Media Agency is like having a marketing director in the business, always going above and beyond, fully scripting our content, and genuinely caring about our growth as much as we do. I only wish I found them at the start of our journey.”
Anna MuirOwner, Pawdaw of LondonGoogle Review
★★★★★
“Working with Mitchell for over four years has been an absolute pleasure. He consistently exceeds expectations, proposing innovative ideas across video and overall marketing strategy and genuinely anticipating our needs before we raise them. An invaluable part of our business.”
Leigh DebenhamSales & Marketing Manager, CMW LimitedGoogle Review
★★★★★
“The experience was nothing short of exceptional. Mitchell captured the essence of our clinic beautifully, polished, professional, and exactly who we are. His patience and commitment to getting every detail right made the whole process effortless. The final product exceeded our expectations.”
Dr. Jasmin TaherOwner, VIZAGE Aesthetic ClinicGoogle Review
★★★★★
“Mitchell and the team go the extra mile to make sure everything runs smoothly and that it's an enjoyable, creative experience for all involved. We're looking forward to our next project together!”
Debbie LarradFounder & Strategist, FamilleGoogle Review
★★★★★
“We hired Mitchell to help us record some organic content and ads. He did a great job guiding us through the process and the results have been amazing. We're already booking another session, definitely recommend.”
Akhil VajaCo-founder, Amplify PlusGoogle Review
★★★★★
“Great experience working with Mitchell. He was incredibly professional, well-organised, and flexible in helping us capture exactly the content we needed. His attention to detail and ability to adapt on the go made the whole process very smooth and efficient. Highly recommend working with him.”
Nico CiraoloDentology AIGoogle Review
Kirsty HitchOwner, CCR Paper Rolls
Dr. Jasmin TaherOwner, VIZAGE Aesthetic Clinic
Jordan PlattonOwner, Affluent Academy

The My Media Method

Why Our Approach Works

Every part of this system is built around one goal: turning your ad spend into qualified appointments. Here's why it works.

Core Advantage

Video Sells Better

Video lets you show proof instead of making claims. A prospect watching 30 seconds of a client result builds more trust than three paragraphs of copy. That's why our video-first approach consistently outperforms static ads for service businesses on Meta: lower cost per booked appointment, higher engagement, and more qualified enquiries.

Targeting

Targeted Ads Cut Wasted Spend

Generic ads don't work. Our campaigns are data-led and built to target only the most relevant, high-intent audiences. That means every pound goes further, delivering stronger ROI and keeping acquisition costs down without sacrificing quality.

AI Conversion

AI Converts Faster

Research shows that responding to a new enquiry within five minutes can increase your chances of converting it by over 400%. Our AI system reaches out instantly via SMS, filters out time-wasters, and secures booked appointments with qualified prospects around the clock.

Automation

Automation Saves Time

Follow-ups, reminders and appointment setting run in the background, so your team can focus on closing clients. That cuts admin and lets you take on more work without adding headcount.

Analytics

Decisions Come From Data

How an ad feels tells you very little about how it performs. Every decision we make comes from your numbers. We track spend, cost per lead, cost per customer and how each video is performing, then switch off the ads that are losing and put your budget behind the ones that are winning. You can see the same data in your own portal.

The system works. The only question is whether it's right for you.

Find Out on a Free Call

Your First Steps

What happens on your strategy call

A free 30 minute call, with no obligation. This is what we cover.

  1. 1

    We audit your current pipeline

    Where your enquiries come from today, where they drop off, and what it is costing you.

  2. 2

    We map out a clear growth plan

    The right mix of video ads, Meta advertising and AI follow-up for your business and your budget.

  3. 3

    We show you what the system looks like

    Exactly what we would build for you. If we're not the right fit, we'll tell you.

If we are a good fit, this is what happens next

  1. 1Scripting, filming and editingWe handle all three. You sign off the video before anything goes live.
  2. 2Campaign build and launchWe build your Meta campaigns and launch them.
  3. 3AI follow-up switched onThe AI appointment setter starts texting new enquiries and booking them in.
  4. 4Live reportingYour portal shows your numbers, and we adjust as the data comes in.
Book a Free Strategy Call
  • 30 minutes, completely free
  • No pitch, no pressure
  • Available within 48 hours

FAQs

Straight answers to the questions
holding you back

Most failed campaigns share the same problems: generic creative not built to convert, audiences that are too broad, and no system in place to handle the enquiries that do come in. We fix all three. The video we produce is written specifically for Meta, built to stop the scroll and drive action. The targeting is data-led and tightly audience-qualified. And our AI follow-up secures appointments before enquiries go cold. The pipeline works as one joined-up system, not three separate things done half-heartedly by different people.

That's the most common thing we hear, and it's fair. Most agencies build their business on retainers and report on metrics that look good in a deck, like reach, impressions and engagement, while the actual calendar stays empty. We report on what matters to your business: booked appointments, appointments kept, and revenue attributed. On the strategy call, we'll show you exactly what good looks like for your specific situation before you commit to a single penny. No vague promises. No vanity metrics.

It depends on what you need. Some clients come to us for a standalone video project. Others want the full system: content, ad management and AI follow-up running on an ongoing basis. Ad spend sits on top of whichever route you take, and we'll advise a realistic starting budget based on your goals. We'd rather have that conversation properly on the strategy call than give you a number without any context behind it. What we can say is it's more accessible than most people expect.

We work with UK service businesses that have a high-ticket offer and a sales process that involves a conversation or consultation: trades, clinics, professional services, B2B operators. If you sell something where the average client is worth a meaningful amount and you close deals through calls or appointments, the system we run is built for you. If you're selling low-ticket products at volume, we're probably not the right fit and we'll tell you that on the call.

Most clients see their first booked appointments within 2 to 4 weeks of going live. Month 1 is the learning phase, where we dial in the creative, audience and targeting based on real performance data. By month 2 you'll have clear numbers on cost per appointment and booking rate. How quickly that translates into revenue depends on your sales process, but the pipeline starts filling from the first few weeks.

After the strategy call, if we're a good fit, we move into production. We handle the scripting, filming and editing. Once the video is signed off, we build and launch the ad campaigns and switch on the AI follow-up system. From that point you get regular reporting on what's working and we adjust as the data comes in. You stay focused on closing the appointments that land in your calendar. We handle everything that gets them there.

Book Your Strategy Call

Ready to fill your calendar with qualified appointments?

We audit your current pipeline, map out a clear growth plan, and show you exactly what the system looks like for your business. 30 minutes, no obligation.

Book a Free Strategy Call
  • 30 minutes, completely free
  • No pitch, no pressure
  • Available within 48 hours